NHS target cultureJoe Segen2016-12-04T23:11:47+00:00
NHS target culture
A UK term of art referring to the focusing by managers in NHS organisations on objective and tangible goals (“tick boxes”)
Examples, NHS targets
• Financial targets–e.g., cutting an annual budget by £5 million
• Time targets–e.g., being seen within 4 hours by a doctor or nurse in A&E/ER or beginning definitive cancer therapy with 31 days of urgent GP referral.
The problem with the focus on targets is that they may be pursued to the exclusion of non-target—but equally objective—measures of care quality, including changing of bed linen, responding to call alarms, etc.
Synonyms Target culture, target mentality